Frequently Asked Questions
How can I check the status of my orders?
You can track your order status by entering your information on the track order page here.
What are your shipping times?
Typical USA Shipping Times
Clothing & Custom Products: 1-2 weeks
Other Products: 2-4 weeks
Typical International Shipping Times
Clothing & Custom Products: 2-3 weeks
Other Products: 4-8 weeks
Do you deliver products internationally?
How can I place an order?
To place an order, simply click on the "Add to Cart" button on the product page. For products with multiple variations (e.g. size & color), be sure to select your variant from the drop down list above the "Add to Cart" button beforehand. After that, click the "Checkout" button in your cart and follow the steps to place your order. We will email you an order confirmation afterwards.
Does TribeFinds offer a satisfaction guarantee?
We do! If for any reason you are not 100% satisfied with your purchase, simply contact us here.
What is your return policy?
*No refunds on free + shipping items*
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Please Note: Free Offers/Giveaways or Any "Free + Shipping" offers must be canceled within 24 hours of placing your order. We cannot refund free items once they are shipped.
If you receive the wrong item, just contact us with a picture of your item and we will reship you the correct item.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org with a picture of your item.
Any questions not on this list?
Shoot us a message here! We'll try to answer your question faster than a speeding bullet!